Privacy Policy

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Privacy Policy

Privacy Policy

At Fitness First, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

1.1 Personal Information:

  • When you register, place an order, or contact us, we may collect personal details such as your name, email address, phone number, billing address, and shipping address.

1.2 Payment Information:

  • For order processing, we collect payment details such as credit/debit card numbers or mobile banking credentials. These are handled securely through third-party payment gateways.

1.3 Non-Personal Information:

  • We may collect technical data like IP addresses, browser type, device information, and browsing behavior through cookies and analytics tools.

2. How We Use Your Information

2.1 Order Processing:

  • To fulfill your orders, process payments, and deliver products.

2.2 Customer Support:

  • To respond to inquiries, resolve complaints, and provide after-sales support.

2.3 Marketing:

  • To send promotional emails, special offers, and updates, with your consent. You can opt-out at any time.

2.4 Improvement of Services:

  • To analyze website usage, improve functionality, and enhance your shopping experience.

 

 

3. Sharing Your Information

3.1 Third-Party Services:

  • We may share your data with trusted third parties, such as payment processors, delivery companies, and analytics providers, strictly for the purpose of completing transactions or improving services.

3.2 Legal Compliance:

  • Your information may be disclosed if required by law or to protect the rights and safety of Fitness First, its users, or others.

4. Cookies and Tracking Technologies

4.1 Cookies:

  • Our website uses cookies to enhance your browsing experience, such as remembering your preferences and tracking your shopping cart. You can manage cookies through your browser settings.

4.2 Analytics:

  • We use tools like Google Analytics to understand how visitors interact with our website and to improve performance.

5. Data Security

5.1 We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure.
5.2 Sensitive payment information is encrypted and processed securely through certified payment gateways.

6. Your Rights

6.1 Access and Update:

  • You can access and update your personal information through your account settings or by contacting us.

6.2 Opt-Out:

  • You can opt out of marketing emails by clicking the “Unsubscribe” link in our emails.

6.3 Data Deletion:

  • You may request the deletion of your personal information, subject to legal and contractual obligations.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be posted on this page, and your continued use of the website signifies acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

This Privacy Policy is effective as of 22nd December,2024.